Zepto Recruitment 2023

The Customer Service Representative will also be responsible for maintaining customer records and ensuring that all customer interactions are logged and tracked.

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Qualifications:

-High school diploma or equivalent

-3+ years of customer service experience

-Strong communication skills, both written and oral

-Ability to multitask and prioritize tasks

-Familiarity with computers and Microsoft Office

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The Customer Service Representative is responsible for providing support to customers through the resolution of inquiries, complaints, and problems.

Responsibilities:

-Answer customer inquiries and complaints by telephone, email, or chat

-Resolve customer inquiries, complaints, and problems

-Maintain customer records

-Log and track all customer interactions