XpressBees Recruitment 2023

We are looking for a Customer Officer Post to be responsible for the day-to-day operations of our customer service team.

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This position will be responsible for providing excellent customer service to our customers and developing processes that will improve our customer service.

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Responsibilities:

– Respond to customer inquiries in a timely manner
– Resolve customer complaints in a timely manner
– Manage and monitor customer service team
– Develop and implement processes that improve customer service
– Train and develop customer service team

Requirements:

– Proven experience as a Customer Service Officer or similar role
– Excellent communication and interpersonal skills
– Strong problem solving and analytical skills
– Ability to work independently and under pressure
– Strong organizational skills