Reliance Careers - Work From Home
Company: Reliance
Position: Customer Support
Location: Work From Home (Remote)

Reliance is offering exciting work-from-home opportunities for freshers and experienced candidates. The position is for Customer Support, where you will help customers by solving their queries. If you enjoy talking to people and solving problems, this job is for you! Apply now to join a leading company in the telecom and retail industry.

Job Details

Job Description

Reliance is hiring for a Customer Support position. This is a work-from-home job, so you can work from anywhere. You will be helping customers with their problems over the phone or through online chats. Your goal is to make sure customers are happy with the service.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Solve customer problems quickly and efficiently.
• Provide accurate information to customers.
• Follow company guidelines to assist customers.
• Keep records of customer interactions.
• Be patient and polite with customers.
• Escalate complex issues to the higher team.
• Work with other teams to improve customer service.
• Ensure customers are satisfied with the service.
• Maintain a positive attitude at work.

Skills Required

• Good communication skills in English.
• Friendly and approachable attitude.
• Basic computer knowledge.
• Ability to solve problems.
• Time management skills.
• Ability to work under pressure.
• Patience while dealing with customers.
• Knowledge of customer service techniques.
• Teamwork and collaboration skills.
• Attention to detail.

Qualifications

• 10th Pass, 12th Pass, or Graduates.
• No previous work experience is required for freshers.
• Basic knowledge of customer service.

Experience

• Freshers can apply.
• Candidates with experience in customer service will be preferred but not mandatory.

If you meet the criteria and are ready to start, apply now for this exciting opportunity with Reliance.