PhonePe  Careers

Responsibilities:

• Process transactions, such as payments, refunds, and disputes.
• Maintain records, such as customer accounts, transaction history, and regulatory compliance documents.
• Provide customer support, such as answering questions, resolving issues, and providing guidance.
• Perform other duties as assigned, such as data entry, report generation, and filing.

Skills:

• Excellent organizational skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Excellent communication skills, both written and verbal.

Qualifications:

• High school diploma or equivalent.
• 1-2 years of experience in a back office role.
• Experience with financial transactions and customer service is a plus.