12th, Graduate
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The Implementation Specialist will be responsible for the successful onboarding of our advertising clients onto our SaaS platform. This individual will be responsible for liaising with clients to understand their needs and working with our development team to configure the platform to meet those needs. The Implementation Specialist will also be responsible for creating and maintaining documentation relating to the platform configuration.
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Responsibilities:
- Work with clients to understand their needs and configure the platform to meet those needs
- Create and maintain documentation relating to the platform configuration
- Assist with troubleshooting client issues
Qualifications:
•
–- A degree in a technical field (computer science, engineering, etc.)
- Experience configuring and working with web-based software platforms
- Experience working with clients in a customer service role
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