Responsibilities:

• Answer customer inquiries and resolve issues
• Provide information about Meesho's products and services
• Process customer orders and track shipments
• Escalate customer issues to management as needed
• Maintain customer satisfaction records

Skills:

• Excellent communication skills (verbal and written)
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Proficient in Microsoft Office Suite
• Knowledge of Meesho's products and services

Qualifications:

• High school diploma or equivalent
• 1-2 years of experience in customer service
• Proficiency in Microsoft Office Suite
• Excellent communication skills