JSW Steel Recruitment 2023

The Customer Service Supervisor oversees all daily operations of the customer service department. This position is responsible for ensuring that all inquiries and complaints are handled in a timely manner and in accordance with company procedures. The Supervisor also ensures that all staff are performing their duties in an efficient and effective manner, and provides training and guidance as needed.

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Responsibilities:

- Oversee all daily operations of the customer service department

- Handle inquiries and complaints in a timely and professional manner

- Train and guide staff as needed

- Maintain excellent customer service standards

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Qualifications:

- Strong leadership skills

- Excellent communication and problem-solving skills

- Good knowledge of customer service procedures and standards