Position title
Customer Support Analyst
Job Location
IN
Remote work from: IN





Base Salary
Rs.14,200-Rs.21,000 Per month
Qualifications

12th Passed & Graduate

Employment Type
Full-time




Description

Infosys Careers - Work From Home

Company: Infosys
Position: Customer Support Analyst
Location: Work from Home (Anywhere in India)

Infosys Jobs for Freshers Apply Online


Details

Information Details
Selection Process Online Interview, Written Test
Qualification 12th Pass, Graduates
Skills Communication, Problem Solving
Eligibility Criteria Minimum Age: 18 years
Salary INR 20,000 - 25,000 per month
Experience Freshers can Apply
Apply Method Online application
Application Medium Apply through Official Site
Last Date to Apply As soon as possible
Working Hours 9:00 AM - 6:00 PM, Monday to Friday

Job Description

Infosys is hiring for a Customer Support Analyst position. This is a work from home job. The job involves supporting customers over phone and email. You will help customers with their questions and issues. You need to be friendly, patient, and solve problems quickly. This job is perfect for freshers.




Responsibilities:

  • Answer customer calls and emails
  • Help customers with technical issues
  • Solve problems quickly and effectively
  • Provide information about products and services
  • Escalate issues to the next level if needed
  • Maintain customer records
  • Follow company policies and procedures
  • Keep track of all issues and solutions
  • Provide excellent customer service
  • Work on shift rotation (9:00 AM - 6:00 PM)
  • Work in a team environment
  • Improve your communication skills
  • Stay updated on company products
  • Follow up with customers to ensure satisfaction

Skills:

  • Good communication skills
  • Basic computer knowledge
  • Problem-solving ability
  • Patience and understanding
  • Ability to work under pressure
  • Friendly attitude
  • Customer-focused mindset
  • Teamwork

Qualifications:

  • 12th pass or higher
  • Good English language skills
  • Basic computer skills
  • Strong communication skills

Experience:

  • Freshers are welcome to apply
  • No prior experience needed

Why Apply?

  • Work from home opportunity
  • Flexible working hours
  • Learn and grow in a top company

If you’re looking for a great job in customer support, apply now!

Important Links

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Date posted
January 4, 2025
Valid through
September 30, 2025
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Position: Customer Support Analyst

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