Capgemini Recruitment 2023

This includes understanding customer needs, recommending products, and providing customer service.

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Qualifications:

- Proven experience as a customer officer or similar role

- Strong interpersonal skills

- Excellent communication and problem solving skills

- Familiarity with CRM software

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The customer officer is also responsible for developing and managing customer relationships.

Responsibilities:

- Understand customer needs and recommend products

- Provide excellent customer service

- Assist customers with inquiries and complaints

- Resolve customer issues

- Generate reports on customer feedback