Blinkit Recruitment 2023

The customer care specialist will provide support to customers by answering inquiries, providing information and advice on products and services, and handling complaints.

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They will be responsible for maintaining customer satisfaction by ensuring that all inquiries are resolved in a timely and satisfactory manner.

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Responsibilities:

• Resolve customer complaints by investigating problems and developing solutions
• Answer customer inquiries by telephone, email, or chat
• Provide information about products and services
• Troubleshoot and resolve product issues
• Recommend products or services to satisfy customer needs

Qualifications:

• Proven experience as a customer care specialist
• Strong communication and problem-solving skills
• Knowledge of products and services
• Familiar with CRM software and call center technologies
• Excellent interpersonal skills