Au Small Finance Bank Recruitment 2023

The customer support voice post is responsible for providing world-class customer service to our customers.

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This includes responding to customer inquiries by phone and email, troubleshooting customer issues, and escalating more complex issues to the appropriate support team.

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The customer support voice post is also responsible for maintaining a high level of customer satisfaction by providing excellent customer service.

Responsibilities:

- Respond to customer inquiries by phone and email
- Troubleshoot customer issues
- Escalate more complex issues to the appropriate support team
- Maintain a high level of customer satisfaction

Requirements:

- Excellent customer service skills
- Strong problem solving skills
- Ability to work independently
- Strong attention to detail