12th, Graduate
2+Years Experience Required
Au Small Finance Bank Recruitment 2023
A customer support voice post is a position that entails providing customer support through spoken interaction. This may include answering customer's questions, helping them troubleshoot issues with their product, or handling returns and/or refunds.
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The customer support voice post may also require upselling products or services to customers, as well as providing product information. This position generally requires excellent communication skills, both written and oral. In addition, the customer support voice post may require knowledge of the company's products and services, as well as the ability to problem solve.
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Responsibilities:
• Handle the customer support phone line, taking customer inquiries and providing support through the resolution of their issue
• Ask questions to determine the nature of the customer's inquiry and work with them to find a resolution
• Maintain a commitment to providing excellent customer service
Skills:
• Excellent communication and problem-solving skills
• Commitment to providing excellent customer service
