Position title
DTDC Career 2023 - All India Jobs - Customer Care Executive Post
Job Location
India
Remote work possible
Base Salary
Rs.15,000-Rs.30,000 Per month
Qualifications
12th, Graduate
Employment Type
Full-time
Description
DTDC Jobs 2023
Job Title: Customer Care Executive
Department: Customer Service
Reports To: Customer Care Manager
Summary:
DTDC is looking for a highly motivated and customer-oriented individual to join our Customer Care team. The ideal candidate will be able to provide excellent customer service over the phone, email, and chat. They will also be able to resolve customer issues in a timely and efficient manner.
Responsibilities:
- Answer customer inquiries and resolve issues
- Provide information about DTDC's products and services
- Process customer orders and track shipments
- Escalate customer issues to management as needed
Skills:
- Excellent communication skills (verbal and written)
- Strong customer service skills
- Ability to work independently and as part of a team
- Ability to handle multiple tasks simultaneously
- Proficient in Microsoft Office Suite
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in customer service
- Proficiency in Microsoft Office Suite
- Excellent communication skills
Hiring organization
Date posted
June 24, 2023
Valid through
December 31, 2025
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