IBM Recruitment 2023

The role of the customer care agent is to provide support to customers who have purchased or are interested in the product. The agent must be able to handle customer complaints, provide product information, and answer any questions the customer may have

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The customer care agent will be responsible for providing customer service and support to customers. The customer care agent will be required to handle customer inquiries, complaints, and provide resolution to customer issues.

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Requirements

- Strong customer service skills

- Excellent communication skills

- Ability to multitask and handle stressful situations

- Knowledge of medical terminology an asset

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Qualifications:

-Strong organizational skills and attention to detail
-Prior administrative experience a plus
-Familiar with Microsoft Office Suite